It was very informative and gave me a different perspective on the customers point of view.
Installation Quality
2 credit hours
Description
Understand how quality affects your business and relationship with your customers.
On Demand
Applicable In
Who Should Take It
Everyone in the business from installer and service technician to office staff, warehouse personnel, managers and owners.
What Is Covered
Everyone in the company has an impact on quality and customer satisfaction. We explore quality from the customer's perspective as well as impact on the business. You will learn what it takes to exceed customer expectations as well as it's impact on the business bottom line.
Included Courses
Installation Quality
Understand what quality is and it's impact on your customer, your company and you. This is a business course NJ BUS 13(39)C034
Lessons
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Installation Quality
Installation Quality
2 credit hours
Description
Understand how quality affects your business and relationship with your customers.
On Demand
Applicable In
Who Should Take It
Everyone in the business from installer and service technician to office staff, warehouse personnel, managers and owners.
What Is Covered
Everyone in the company has an impact on quality and customer satisfaction. We explore quality from the customer's perspective as well as impact on the business. You will learn what it takes to exceed customer expectations as well as it's impact on the business bottom line.
Included Courses
Installation Quality
Understand what quality is and it's impact on your customer, your company and you. This is a business course NJ BUS 13(39)C034
Reviews
Class was very informative. Without proper installation it could lead to a lot of headaches later.
INFORMATIVE
As a person that has been in the industry for many years, I find that the quality has been replaced with ( how many installations or service calls can you complete ) sad
great
necessary information
Value of costumer satisfaction
Great class
Related Classes
Description
The goal of this course is to help you improve your sales and marketing efforts
4 CEU hours On Demand
Applicable In
Description
This is a required course package for all licensees, applicants and employees.
2 hrs NJ UCC
2 hrs NJ Barrier Free Sub-code and ANSI A117.1
2 hrs Americans with Disabilities Act
2 hrs NJ Laws and Rules of the trade,
2 hrs Industrial safety
2 hrs NJ UCC
2 hrs NJ Barrier Free Sub-code and ANSI A117.1
2 hrs Americans with Disabilities Act
2 hrs NJ Laws and Rules of the trade,
2 hrs Industrial safety
Includes NJ Laws and Rules of the Trade, ADA (Americans with Disabilities Act), NJ Barrier Free Subcode, NJ Uniform Construction Code, Industrial Safety
10 CEU hours On Demand
Value Bundle NJ Laws and Rules of the Trade, ADA (Americans with Disabilities Act), NJ Barrier Free Subcode, NJ Uniform Construction Code, Industrial Safety
Applicable In
Description
This 24 hr package includes the 10 hours of required subjects (NJ Uniform Construction Code, NJ barrier Free Subcode, ADA, Laws and Rules of the Trade and Industrial Safety). In addition, it includes code update classes for fire alarm and National Electrical Code as well as others.
Includes NFPA 72 2022 6 hr course, Americans with Disabilities Act 2022, Industrial Safety 2022, NJ UCC 2023 Course, 4 hr residential smoke detection class 24-25, NJ Laws and Rules of the Trade 2024-25, NJ Barrier Free Subcode 2025, NEC 2023 Edition 5.75 hr
25 CEU hours On Demand
Value Bundle NFPA 72 2022 6 hr course, Americans with Disabilities Act 2022, Industrial Safety 2022, NJ UCC 2023 Course, 4 hr residential smoke detection class 24-25, NJ Laws and Rules of the Trade 2024-25, NJ Barrier Free Subcode 2025, NEC 2023 Edition 5.75 hr
Marc J